Privacy Policy
1. Introduction
Welcome to RadiantGo (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.radiantgo.store (the “Site”) or interact with our services.
2. Information We Collect
2.1 Personal Information
We may collect personal data that you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed by third‑party payment providers)
2.2 Automatically Collected Information
When you visit the Site, we automatically receive certain technical information, including:
- IP address
- Browser type and version
- Operating system
- Pages viewed and time spent on each page
- Referral URL
3. How We Use Your Information
We use the collected data for the following purposes:
- Processing orders and providing customer support
- Sending order confirmations, invoices, and shipping updates
- Responding to inquiries sent to [email protected]
- Improving the Site, products, and services
- Complying with legal obligations and preventing fraud
- Sending promotional communications, if you have opted in
4. Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, email marketing platforms)
- Law enforcement or regulatory authorities when required by law
- Business partners, only to the extent necessary to fulfill your orders
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Order records are typically kept for a minimum of seven (7) years for tax and accounting purposes.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data, subject to legal obligations
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at [email protected] or call +1(806)737-9486.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.
8. Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no method of transmission over the Internet is completely secure.
9. Third‑Party Links
The Site may contain links to external websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Site after such changes constitutes acceptance of the revised policy.
11. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Phone: +1(806)737-9486
Address: